A highly experienced CEO and business leader in the technology arena, Patrick O Connor has extensive experience of leading ServiceNow transformations at enterprise level. Previous to his role as founder and CEO of Calitii, Patrick founded TESM which he grew to be the largest independent ServiceNow integrator in the UK until its purchase by DXC in 2018. He also founded Dexda, an innovative provider of AI and machine learning led solutions that allowed utility companies to predict future issues in their physical infrastructure. Dexda was purchased by Logic Monitor in 2021. Patrick has also held a number of senior positions in the financial and technology sectors in the US and UK, including Director – Global Head of Change Management at Deutsche Bank. He is now bringing Calitii’s deep industry experience and expertise to enable customers to drive the full value from their ServiceNow investments.